YOUR INFORMATION

Inquiry privacy.

A straightforward explanation of the information you share with us.

Information you provide

When you contact Club Nautico Harbor West, you may provide your name, email, phone number, vessel details, intended dates, and a message. We use this information to respond to your inquiry and discuss marina availability and services.

Email inquiries

Website inquiries are sent to our marina team by email through our hosting provider. If you use the email-app fallback, your inquiry is sent only when you choose to send it from that application. Your email provider processes that message according to its own policies.

Website inquiry protection

We use hashed network addresses, hashed inquiry fingerprints, timestamps, and delivery status to limit abuse and prevent duplicate submissions. This protection store does not contain the text of your inquiry. Fingerprint records older than 24 hours are removed when a subsequent request processes the store. We also keep short-lived technical diagnostics, such as a random request reference, response status, and software version, to investigate delivery problems. These diagnostics exclude your inquiry text, contact details, and raw network address; records older than seven days are removed when subsequent requests process the logs. Acceptance by the email transport does not confirm receipt in an inbox.

Security verification

Cloudflare Turnstile helps distinguish people from automated abuse when you submit an inquiry. It processes browser and network signals for that security check. Our server verifies the short-lived result before sending your inquiry. We do not store the verification token in our inquiry records or diagnostics. See Cloudflare’s privacy policy.

Website services

GoDaddy hosts this website and handles outgoing inquiry mail. Cloudflare provides secure content delivery and traffic protection. These providers may process technical request and performance data to operate their services. This website serves its fonts from the same website as its pages. External websites linked from this site have their own privacy policies.

Website measurement and your choices

We use Google Analytics and Google Ads to understand site visits, whether an inquiry was accepted for email delivery, and how our advertising performs. Google receives browser and usage data, and may use that measurement-related user data for advertising. To connect an ad click with a later inquiry, Google may use an advertising click identifier and first- or third-party cookies or similar technology. An accepted inquiry is not confirmation that the email reached our inbox or that a reservation was made. We do not intentionally send inquiry form contents or contact details to these measurement services; we do not enable enhanced conversions or ad personalization for this measurement.

For connections estimated to be in the United States, analytics and advertising measurement may run by default. Visitors outside the United States, or whose location cannot be determined, are asked whether to allow both, allow analytics only, or decline both. A prior choice to allow analytics does not on its own grant advertising measurement. You can change your choice at any time using Privacy choices in the footer; declining does not affect your ability to contact us. If your browser sends a Global Privacy Control signal, measurement remains off.

To apply this regional choice, the site briefly reads a Cloudflare diagnostic response to determine the connection’s approximate country. The response can contain network information; we use only whether the country is the United States for this choice and do not send the diagnostic response to Google. Location estimates can be inaccurate. For privacy we restrict which URL parameters and campaign labels are used; this reduces the chance that unrelated personal information is sent, but cannot verify the contents of every advertising identifier. Learn more in Google’s privacy policy.

Contact us

For questions about information you have shared, contact [email protected] or call 305 216 8879.